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Operations and Customer Service Support

About Us:

Established in 2012, Holy Funk is a leading Furniture retailer offering a unique range of Scandinavian, Industrial and Contemporary designs. Having developed a strong online presence, we offer Australia wide delivery on our entire range in addition to our Cheltenham based showroom. We have built our business on the back of exceptional customer service and our ability to consistently exceed our customers’ expectations. Our continual growth and expansion plans present an opportunity to be part of a successful and dynamic environment. 

About the Role:

The role will revolve around three key areas; customer service support, coordinating day to day operations and sales. The successful candidate will act as the first point of contact with our customers. More specifically, duties will include but are not limited to:

  • Responding to customer emails and phone enquiries in a friendly and professional manner
  • Coordinating deliveries with customers / logistic partners
  • Engaging with our showroom customers
  • Stock control and order management
  • Assistance with improving our processes and identifying growth opportunities
  • General day to day operations/tasks.

About you:

  • Most importantly, you have a great attitude, positive energy and willingness to back yourself in.
  • You have a track record of showing initiative, have strong decision-making skills and can work autonomously when required.
  • You are self-confident in your abilities and have excellent written and verbal communication skills
  • You are a good problem solver and are passionate about helping people
  • You are physically capable of helping to load products into customers vehicle.

What’s in it for you?

  • To be part of building something special as we launch into our next phase of growth
  • Exposure to a successful e-commerce business
  • An enjoyable working environment (small friendly team)
  • Generous staff discounts
  • One paid volunteer day off each year
  • Unconditional love, affection and pats from our resident bulldog ‘Hugo’
  • Attractive Salary 

To apply, email your resume to

Only successful applicant will be contacted.