Shopping online can be a little daunting, but when you add furniture to the mix... well it's a whole new ball game. At Holy Funk, we have done everything possible to ensure what you see is what you get and pride ourselves on pleasantly surprising customers with quality pieces and inspired designs.
While being reputable and professional no doubt helps put our customers at ease, we understand that the option to return your product for a refund or exchange, offers peace of mind, integral when it comes to purchasing big ticket items online. It is for this reason we are glad to offer a 14-day money back guarantee across our full range of furniture, lighting and homewares.
We encourage you to review our complete returns policy which outlines everything you need to know in our terms and conditions page.
For those who prefer to skip the more technical jargon, we will sum up the important points that you need to be aware of in easy to understand language...
Basically you are welcome to return your product/s within 14 days of the date it was either delivered or picked up from our warehouse. When opening your new product, please do so carefully to ensure it can be repackaged nicely, just in case. We know the excitement of opening your product can sometimes get the better of you, but ripping the box in half just makes it more difficult for all of us... so please take care!
Please also be aware that we refund you for the purchase price of the product only and any shipping paid is not refundable. Additionally, the (shipping) cost to return the product to Holy Funk HQ is not covered as part of the refund.
If any item does need to be returned, just get in touch with our customer service team by emailing email@example.com We are here to help and will ensure the process is as easy and pain free as possible!